AVENIXO FAQ

Frequently Asked Questions

Do AVENIXO balloon displays require helium?

No. Our balloon tower kits are designed to be inflated with air and supported by the included freestanding structure.

What is included in the kit?

The current Celebration Collection includes a themed top balloon, coordinated balloon assortment, reusable transparent stand, warm white LED string light, and assembly guide. Check the product page for the exact contents of your selected style.

How long does setup take?

Most customers should allow approximately 15–20 minutes. First-time setup may take longer, so we recommend assembling before the event begins.

Are batteries included?

No. The LED light string requires AA batteries, which are not included.

Where do you ship?

Available destinations and current delivery estimates are shown during checkout.

How do returns work?

Please review the current refund policy linked in the store footer before purchasing.

How can I contact AVENIXO?

Use the contact form on our Contact AVENIXO page and include your order number when applicable.